To our valued customers,
As COVID-19 continues to evolve, we want to reassure you that we are taking precautions to keep our customers and employees safe. In following with our Provincial Government’s recommendations effective March 11, 2022, we will operate based on our new communicable disease safety plan. Masks are no longer required.
Our office will continue to provide excellent customer service while remaining in compliance with these new guidelines.
Our office is open (Monday to Friday 8:30am-5:00pm).
We encourage you to contact us by:
Phone: 1-800-663-4200 or 250-860-6700
Please do not visit our offices if you are experiencing any of the following symptoms (mild or severe):
- Difficulty breathing/shortness of breath
- Have travelled to any area with an ongoing spread of COVID-19
- Live with someone who recently travelled to an area with an ongoing spread of COVID-19
- Have been in contact with someone known to have COVID-19 or experiencing symptoms similar to the Flu or COVID-19
Our employees are advised to maintain recommended careful social distance, and follow proper hygiene protocols. If your preference is – for our staff to wear a mask while serving you – we will!
We are committed in ensuring that public health & safety comes first and will do our part to help mitigate the spread of the COVID-19 virus.
We appreciate your understanding,
Management & Staff