Our Vision: The right products, great service, the best people.

For over 25 years, Working Ventures Insurance Solutions (WVI) has specialized in providing group insurance discounts to union members, retired union members, and other organized groups across British Columbia.

Our professional, unionized brokers can arrange coverage for you through our main operations call center, with same day service on most policies.

WVI Insurance represents numerous competitive insurance markets and our experienced brokers work hard to meet your insurance needs.

In 2019 we amalgamated with Growth Financial Corp.

Growth Financial Corp.

Growth Financial Corp Guiding Principles:     

GrowingWe succeed by meeting the needs of those we serve.

ReliabilityWe do what we say.

OpportunityWe are grateful for the opportunity to serve, learn and grow.

WisdomWe are committed to continuous learning and excellence.

TrustWe are guided by utmost good faith in everything we do.

HonestyWe hold ourselves to the highest ethical standards.

Nicole <br />Lychak-Smith


Branch Manager

Hello, my name is Nicole Lychak-Smith. I have been with Working Ventures Insurance since 2018. My role is Branch Manager.

I have 19 years of Insurance experience in 2 provinces (BC & SK) with a wide variety from Auto, Home, Farm, Commercial, as well as Training & Management. I thoroughly enjoy the Management aspect of my career. I hold my CAIB (Canadian Accredited Insurance Broker) designation and I am always looking for training opportunities that will enhance my insurance knowledge. 

When not at the office, I enjoy many outdoor activities with my friends and family such as walks along the beach, kayaking, playing volleyball and swimming. 

We have an amazing team of Brokers here at WVI. Give us a call and one of our experienced Brokers would be happy to provide you a quote.

Michelle Hobal

Michelle Hobal

Insurance Broker

Hello, my name is Michelle Hobal. I have been with Working Ventures Insurance as a Broker since 2005.

I have 33 years of insurance experience,  starting in Manitoba working for MPIC.  Upon moving to Kelowna I worked as a receptionist on the insurance side at Laurentian Pacific now known as Intact Insurance.  I worked my way up to processor then Underwriter over my 14 years with the Company.

In 2004 I began a new adventure working in a Brokerage office.  I started as a clerk and was then offered the chance to take the Level 1 insurance course which opened the doors to landing myself a job at Working Ventures Insurance. I now have my level 2 Insurance license and have enjoyed working with the WVI Staff and our clients for the past 16 years. 

Sheila Chambers

Sheila Chambers

Insurance Broker

My name is Sheila Chambers and I am proud to have been an agent with Working Ventures Insurance since 2006. 

I hold a CAIB (Canadian Accredited Insurance Broker) designation, as well as my CIP (Chartered Insurance Professional).  With over 25 years of experience with all personal lines insurance – homes, condominiums, rentals, seasonals, and recreational vehicles, my expertise lies in listening to people’s needs and securing the best coverage at the best cost.

When not working, I cherish the time spent with friends and family.

Dawna <br >Franklin-Neaves


Insurance Broker

Hello, my name is Dawna Franklin-Neaves.  I moved here from Alberta in February 2019 and have been with Working Ventures Insurance as a broker since then.    I have 16 years of Insurance history in Alberta and British Columbia combined not only Home Insurance but also Farm, Commercial, Commercial Auto, Auto, Personal Umbrella, Travel and Accident and Sickness.  I also have 3 years of Supervisory experience in Alberta.   Prior to insurance, I had a background in accounting.  

When I am not working, I enjoy spending time with family and friends.  I can usually be found either cooking, going for walks with our Dachshunds, camping,  visiting wineries or going for long drives.  

We are very fortunate to have a great work environment as well as many dedicated and knowledgeable ladies here in our office. 

Kelsa Cross

Kelsa Cross

Insurance Broker

My name is Kelsa Cross and I have been with Working Ventures Insurance since 2020. With a sales background, I knew a career in Insurance would be an ideal fit because it allows me to match people’s needs while also providing a great client experience. 

I have a Bachelor’s Degree in Sociology from The University of British Columbia and am currently working towards my CIP designation.  

When I’m not at work, I take every opportunity the spend time outdoors, and be with family and friends.

Mandi Sommer

Mandi Sommer

Insurance Broker

Hello, my name is Mandi Sommer and I have been with Working Ventures Insurance Solutions since 2021. After 17 years in the service industry, I decided it was time to expand my skill set while utilizing my experience in customer service, and Insurance was the perfect fit.

I am currently a Level 2 Broker, and am working towards a CAIB (Canadian Designated Insurance Broker) designation. Afterwards I plan to obtain my CIP (Chartered Insurance Professional) designation because I believe that by educating myself as much as possible, I will be able to give the best assistance to our clients.

When not at the office, I enjoy spending time reading, paddle boarding, game nights, and spending time with my family, my friends, and my pets.

I feel very lucky to be a part of the amazing group of Brokers here at WVI. I look forward to continuing to work with, and learn from, each and everyone one of them.

Pat Biglow

Pat Biglow


Hi, My name is Pat Biglow.  I have been with Working Ventures Insurance Solutions (WVIns) since the summer of 2008.  I am the bookkeeper/accounting assistant at our office in Kelowna, BC.

I have been employed in the accounting field for over 25 years

My accounting career began at a law firm in Edmonton, AB, I went on from there to a mobile crane house in Nisku, AB and finally back to a law firm in Edmonton before moving to the beautiful Okanagan Valley in the summer of 1990.

I was fortunate enough to be able to spend a number of years at home with my children, while my husband worked in the oilfield overseas.

I returned to work in 2005 preparing personal income returns for a local firm and in 2008 came to Working Ventures as an accounting clerk/assistant.

I now work part-time, Monday thru Thursday and WVIns allows me a bit of a flex-schedule which I am grateful for.

My colleagues here at WVIns are dedicated and kind and I am happy to know and work with them.