Working Ventures Insurance Claims Process
Starting an insurance claim after a loss may seem like a daunting process, but Working Ventures Insurance makes it easy with four simple steps:
1. Get Safe!
Before anything else, everyone’s safety comes first. If you are faced with present danger, leave the building and call for help.
2. Make Emergency Repairs!
If it is safe to do so, contain the damage by making emergency repairs such as:
→ Shutting off water valves
→ Boarding up broken windows
→ Turning off the power
3. Call Us!
Dealing with an insurance claim can be stressful, but we want to make it easier for you. Call your Broker as soon as possible and we will help you get your claims process started (250) 860-6700. If after hours, refer to our website for claims contact information. Notify your Insurance Company’s Claims Department to report the claim directly to your insurer.
4.
• Clean up
• Repair
• Replacement
Mitigate the loss to your property by immediately taking all reasonable steps to prevent further loss or damage. Your adjuster will guide you through this process and let you know how to proceed with any additional steps in cleaning up, repairing and replacing your damaged property.
For claims service please determine the insurance company name and your policy number (Working Ventures Insurance Solutions is the broker, not the insurance company).
| Agile Underwriting Solutions www.agileuw.ca/claims | 1-877-343-8224 1-877-762-2341 (24-hour claims service) claims@agileuw.ca |
| Aviva www.aviva.ca | 1-866-MYAVIVA (1-866-692-8482) |
| Aviva – Lifestyle Customers (Mobile Homes, RV’s,etc) www.aviva.ca | 1-888-384-4545 |
| Family Insurance Home : www.familyins.com/pub/claim-homecover Auto : www.familyins.com/pub/claim-autocover | During Office Hours: Please contact your Broker at Working Ventures Insurance to help you through the claim process KELOWNA Branch: 1-800-663-4200 TRAIL Branch: 1-866-891-4997 After Hours: 1-800-661-4404 (24-hour claims service) |
| Forward Insurance www.forwardinsurance.ca | claims@forwardinsurance.ca Insureds MUST complete form from FORWARD Website before calling claims # During Hours: 1-866-216-5393 |
| INTACT INSURANCE COMPANY www.intact.ca | 1-866-464-2424 |
| OPTIMUM WEST www.optimum-general.com | During Office Hours: Please contact your Broker at Working Ventures Insurance to help you through the claim process Or call Optimum West during their office hours (Mon-Fri 830am-430pm) 1-800-663-0597 Or email: claims@optimumwest.bc.ca KELOWNA Branch: 1-800-663-4200 TRAIL Branch: 1-866-891-4997 After Hours: 1-877-806-8023 |
| PREMIER MARINE www.premiergroup.ca | *Brokers are to report all claims on behalf of the Insured. Please contact your Broker at Working Ventures Insurance to help you through the claim process KELOWNA Branch: 1-800-663-4200 TRAIL Branch: 1-866-891-4997 claims@premiermarine.com After Hour Emergency Line: 1-800-235-8784 |
| Wawanesa www.wawanesa.com/canada | 1-844-WAWANESA (929-2637) |
| WESTERN UNDERWRITING www.westernunderwriting.com | 1-800-665-3351 wynwardclaims@scm.ca |